To clarify consumer-first philosophy

Action Policy

Based on consumer-first philosophy, we supply safe and reliable food product associated with frozen foods manufacturers, retailers, and foodservices.

Concreate Action Plan

We will conduct consumer-based management and our goal is to supply a safe and reliable food product for frozen foods manufacturers, retailers, and foodservices. Executives and all employees will work together with the understanding that we are a member of the food supply chain. In order to supply consumers with a safe and reliable food product, we will realize that we need to ensure safety and quality throughout the entire process from manufacturing to sales, and will instill this idea into the whole company. We will check and verify internal actions, and will improve employee skills through continuous participation.

To establish compliance awareness

Action Policy

We will adjust to changes in the social environment, will comply with legislation, regulations, and social norms, and will guide our corporate activities in accordance with social ethics.

Concreate Action Plan

All executives and employees, including part-time workers, will be evaluated based on compliance with company rules. Executives and general managers will express their decisions by taking opportunities, and will promote understanding for people who are related. We will conduct necessary education and training to cultivate compliance awareness. In order to confirm whether compliance is thoroughly instilled into the company, we will regularly conduct an internal audit as well as an external audit.

To conduct correct sanitation and quality control

Action Policy

In order for a consumer to supply safe and a reliable food product, we will conduct correct sanitation and quality control from buying ingredients to producing and delivering products.

Concreate Action Plan

When we develop a new product, we will confirm whether the ingredients are adapted to legislation, and also confirm whether the manufacturing process and packaging are suitable for the product. We will investigate a supplier of ingredients beforehand, and will select a reliable supplier. When we accept and use the ingredients, we will confirm whether the ingredients are safe and will handle them correctly. We will require a spec sheet and an inspection certificate from the supplier, and will confirm whether the ingredients are along with related legislation such as Food Sanitation Act by an inspection or a document. For manufacturing, we will create an operation standards sheet and a quality control chart, and will produce in accordance with them. We will wash and disinfect manufacturing equipment correctly and will be very careful about employee’s clothes and health. We will record the temperature of our refrigerators carefully, and will confirm that the equipment runs correctly. When we ship out the products, we will confirm whether indications of the products are appropriate. We will always keep manufacturing floors clean and will arrange machinery and equipment as an action of “4S”. We will create rules and manuals and will introduce ISO systems to comply with these rules accordingly.

To revamp organization to conduct appropriate sanitation and quality control

Action Policy

In order to supply consumers with a safe and reliable food product, we will revamp organization to conduct appropriate sanitation and quality control.

Concreate Action Plan

We will investigate and evaluate whether there is sanitary problem or contamination possibility in every single process and will take necessary measures. We will set up shelf life based on scientific and rational evidence. We will check the whole manufacturing process everyday by a manager of production line to prevent a quality issue. We will educate employees who work in quality control department and manufacturing department to improve their ability by training programs. Quality control department will be in charge of inspection regarding a bacteriological examination and sanitation control on the production line. Executives will conduct management review to confirm PDCA cycle for sanitation and quality control.

Initiatives for Occupational Safety and Health

Action Policy

All employees work together to promote occupational safety. We will promote proactive safety and health activities to prevent occupational accidents, promote employee health, and create a comfortable work environment.

Concreate Action Plan

We will comply with laws and regulations regarding occupational safety and health. With regard to serious accidents that occured in the past, its measures to prevent recurrenceare will be executed continuously. Near-miss activities and hazard prediction training (KYT) will be promoted. We will conduct risk assessments of the severity and likelihood of hazardous events in the workplace, and implement ongoing risk reduction activities.

The actions regarding information – collecting, delivering, disclosing

Action Policy

In order to assure consumer satisfaction and reliance, we will communicate with frozen foods manufacturers, retailers, and foodservices closely. Also, we will collect and control necessary information to conduct the communication.

Concreate Action Plan

Regarding customer satisfaction, we will ensure the demands from customers such as frozen foods manufacturers, retailers, and foodservices. In case a food accident occurs, we will be associated with stakeholders and the government to investigate the cause and to conduct preventative measures accordingly. Also, in order to prevent the damage from expanding, we will rapidly take necessary measures to recall or supply notice to consumers and the mass media from the viewpoint of consumer safety and health.

To preserve global environment

Action Policy

Fulfill our responsibilities as a company by contributing to society through food. We will pursue improvement of product quality and food safety and security, consider environmental impact from the research and development stage to production, sales, consumption, and disposal of food products, and actively work to protect the global environment for the next generation.

Concreate Action Plan

By taking into consideration the impact of our business activities on the environment, we will strive to promote environmental preservation. We will comply with environmental laws and regulations and make efforts to prevent environmental pollution. In order to contribute to the realization of a recycling-oriented society, we will reduce food waste and promote effective use of food resources. We will promote resource and energy conservation, and advance efforts to prevent global warming. Raise awareness through education and awareness activities related to the environment. To enhance our environmental performance, we strive to continuously improve our environmental management.

Comply legislation, customer requirements, and internal rules.

Give priority to safety of the product

Continue and maintain improvement.